We want you to be totally satisfied with Fit Mattress Factory Products. If any item is delivered damaged or defective, please contact us immediately and we will arrange for a replacement at no additional cost.
Fit Mattress Factory offers a 30-day trial period for its mattresses. It takes 30 days to get your body fully accustomed to the proper support from a brand new mattress. If you are not completely satisfied with your mattress within the first 30 days of receiving it, we will exchange that mattress with a mattress of equal value.
If you would like to return an item other than a mattress, we require you contact us within the first 10 days of receiving it.
- Returned items must be unused and in original condition.
- Returned furniture is subject to a 20% refurbishing fee.
- Mattress protectors and encasements may only be returned if unused and in the original package.
- Additional return fees may apply in remote delivery areas.