RETURN POLICY

We want you to be totally satisfied with Fit Mattress Factory Products.  If any item is delivered damaged or defective, please contact us immediately and we will arrange for a replacement at no additional cost.

Fit Mattress Factory offers a 30-day trial period for its mattresses. It takes 30 days to get your body fully accustomed to the proper support from a brand new mattress. If you are not completely satisfied with your mattress within the first 30 days of receiving it, we will exchange that mattress with a mattress of equal value.
If you would like to return an item other than a mattress, we require you contact us within the first 10 days of receiving it.

  • Returned items must be unused and in original condition.
  • Returned furniture is subject to a 20% refurbishing fee.
  • Mattress protectors and encasements may only be returned if unused and in the original package.
  • Additional return fees may apply in remote delivery areas.