Shipping and Delivery
In order to provide the highest level of service and accurate product information our policy is to sell direct rather than through outside web and retail marketing services. Whether you order online, by phone or visit us in person, we’re here to help in any way we can. Our staff is well versed in technical aspects of all our products and is equally qualified to assist you in selecting the right style to suit your specific needs. You can contact us by email, and we’ll get back to you right away or call us at 973-528-2831 weekdays 9 am-8 pm, Saturday 9 am-7 pm and Sunday 12 noon-6 pm Eastern Standard Time.
All products on our website are currently in production, allowing us to offer substantial savings from our regular made-to-order prices. Price markdowns are available for a limited time only and are subject to change without notice. To take advantage of this special, limited time pricing we encourage you to order today.
Items that are in stock are ready to ship within a few days. When you add an item to your cart, availability is shown next to each item on your order.
We ship for free all items from our website in the North East plus we offer free shipping for Prestige, Galaxy and Rejuvenate mattresses across the continental United States. Delivery service is made by our own trucks or carriers that specialize in furniture delivery. We take care of all the arrangements and you will be contacted when the delivery is scheduled to be made.
Depending on weight and size, items are shipped one of two ways to most Northeastern States: White Glove or Express Delivery. The “Shipping Class” on each product page specifies the type of delivery.
- Delivered to the room of choice in your home
- Packaging debris is removed
Preparing for delivery:
- Space should be cleared to allow unpacking and set up.
- Mattress only purchases, the bed frame should be empty, ready to have new mattress or mattress set placed into position.
- Old mattress removal and old mattress disposal is available in most locations for an additional charge. Charges vary depending on local recycling costs in delivery area. For more information give us a call at 973-528-2831 or email email@example.com.
- To deliver up more than two flights of stairs give us a call at 973-528-2831 or email firstname.lastname@example.org. We’re here to help.